Privacy Policy

1. Introduction

At bolo (operated by bolo labs), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our water purifiers.

2. Information We Collect

When you place an order or interact with our website, we may collect the following personal details:

  • Full Name
  • Mobile / Phone Number
  • Email Address
  • Complete Shipping / Delivery Address

3. How We Use Your Information

The information we collect is strictly used for:

  • Processing and fulfilling your water purifier orders.
  • Arranging safe doorstep delivery and scheduling free expert installation.
  • Sending order updates, invoices, and customer support communications.

4. Payment Security & Razorpay

All online payments are securely processed through trusted third-party payment gateways (Razorpay). We do not store your sensitive financial information (such as credit/debit card numbers or net banking passwords) on our servers. All transactions are encrypted and handled securely by Razorpay.

5. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. Your delivery address and phone number are shared solely with logistics and courier partners to ensure timely product delivery and installation.

6. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us:

  • Email: support@bololabs.com
  • Phone: +91-9460019253
  • Registered Address: 97/A,Dhaka Nagar,Sirir Road,Jaipur pin-302012